Job Title: School Resource Officer
Job Title: School Resource Officer/Patrol Officer. Department: Police
Class No: 515 EEOC Category: Protective Service Pay Group: 14 FLSA: Nonexempt
Reports To: Lieutenant
To build relationships and ensure safety of our children attending our schools. To protect the city's residents and property and to enforce laws and ordinances.
General Statement of Duties:
This is a responsible non-supervisory position as a sworn officer. Duties include patrolling an assigned area generally by vehicle, to prevent crime and enforce laws and ordinances; and responding to emergency calls and routine complaints, and taking appropriate action.
Examples of Work:
- Patrols an assigned area, by vehicle or by foot, to prevent crimes and enforce laws and ordinances;
- Responds to emergency calls and routine complaints and disturbances and takes necessary action, including performing first aid;
- Directs traffic, escorts traffic, operates traffic radar monitoring equipment, and issues traffic citations;
- Investigates traffic accidents and crimes against persons and property;
- Questions witnesses, complainants, and suspects and takes statements and depositions;
- Keeps records of activities and makes reports concerning crimes, complaints, accidents, and investigations;
- Serves warrants and makes arrests;
- May assist in criminal investigations;
- Appears in court as required;
- Impounds vehicles and may maintain inventory;
- Shares information and works with other law enforcement agencies as directed and appropriate;
- May tag and log in evidence;
- Conducts security checks of businesses and residential areas on patrol route;
- Performs upkeep and simple maintenance of department vehicles;
- Assists emergency medical personnel, firefighters, and animal control officers;
- Fosters good police-community relations among residents in the community;
- Assists with special activities such as weather watches, school traffic monitoring, and funeral escorts;
- May serve as dispatcher or operate teletype, as necessary, and may deliver emergency messages;
- May act as specialist in relation to traffic, suspect apprehension, internal affairs, direct patrol, or other specialized assignments;
- May serve as jailer at detention facility, transporting, releasing, and supervising prisoners; and performs such other duties as may be assigned.
This is a non-supervisory position.
To perform the job successfully, an individual should demonstrate the following competencies:
- Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data.
- Problem Solving - Identifies and resolves problems in a timely manner; develops alternative solutions; uses reason even when dealing with emotional topics.
- Customer Service - Manages difficult or emotional customer situations; responds to requests for service and assistance; meets commitments.
- Interpersonal Skills - Focuses on solving conflict; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; demonstrates group presentation skills; participates in meetings.
- Written Communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information.
- Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; contributes to building a positive team spirit; puts success of team above own interests.
- Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
- Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
- Cost Consciousness - Works within approved budget; develops and implements cost saving measures; conserves organizational resources.
- Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
- Judgment - Exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
- Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
- Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
- Adaptability - Manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
- Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas.
Required Knowledge, Skills, and Abilities:
Ability to understand and follow written and oral instructions, departmental policy, rules, regulations, and laws; knowledge of the use and care of vehicles, firearms, and specialized equipment; good driving skills; ability to attend and understand police officer training courses; ability to establish and maintain effective working relationships with other law enforcement agencies, judicial officials, and the general public; ability to analyze situations and adopt a quick, effective, and reasonable course of action; and good physical condition.
Acceptable Experience and Training:
High school graduation or its equivalent (some college work in law enforcement and/or previous police experience preferred); or
Any equivalent combination of experience and training which provides the required knowledge, skills) and abilities and satisfies state statutes.
Certificates and Licenses Required:
Basic Certification by the Texas Commission on Law Enforcement Officer Standards and
Education; and Valid Texas motor vehicle operator's license.
NASRO Advanced Certification 3971 or 4064; or ability to complete within 120 days after entering the school as a School Resource Officer.